Gentiva - Mooresville, NC
posted 4 months ago
As a System Administrator-Revenue Cycle at Gentiva, you will play a crucial role in maintaining and managing access to all web applications utilized by the Revenue Department. This position requires you to act as the primary administrator for these applications and portals, ensuring that all systems are functioning optimally and that users have the necessary access to perform their duties effectively. You will be the point of contact for support tickets, addressing any issues that arise and ensuring timely resolutions. In addition to managing support tickets, you will attend weekly meetings with vendors to discuss the status of ongoing tickets, projects, and updates. This collaborative approach will help you stay informed about the latest developments and ensure that any issues are addressed promptly. You will also assist in developing training documentation and programs, which will be essential for onboarding new users and ensuring that all team members are well-versed in the systems they will be using. Working closely with leadership, you will evaluate current processes and suggest improvements to enhance the efficiency and effectiveness of the Revenue Cycle operations. Your insights and recommendations will be valuable in driving positive changes within the department, ultimately contributing to better patient care and operational success.