SYSTEM ADMINISTRATOR WITH MECM/SCCM, SYSTEMS ADMINISTRATOR

Alpha Omega Integration

Full-time - Mid Level

Remote

51-100 employees

Professional, Scientific, and Technical Services

About the position

The System Administrator with MECM/SCCM at Alpha Omega Integration LLC is responsible for supporting and managing Microsoft Endpoint Configuration Manager and Intune, ensuring the efficient operation of endpoint devices within a large enterprise environment. This role involves collaboration with teams to enhance processes and security, leading continuous improvement efforts, and managing software deployments and updates. The position requires a strong technical background in IT systems administration, particularly with MECM/SCCM, and emphasizes effective communication and mentoring within the team.

Responsibilities

• Support Microsoft Endpoint Configuration Manager and Intune administration and engineering.
• Organize and provide support in the sustainment of end-point devices.
• Collaborate with team and client to increase efficiency of processes and enhance organizational security.
• Lead continuous improvement efforts within the team.
• Coordinate the maintenance of established standard operating environment (SOE) for desktop and remote devices.
• Plan and execute updates of Windows 10/11 systems to the latest builds.
• Identify, mitigate risk, and remove vulnerabilities from desktops and remote devices.
• Deploy patches and software updates on desktops, remote devices, and servers.
• Manage service request work assignment queues within the ticketing system (ServiceNow).
• Lead problem management efforts and resolve technical problems related to software deployments.
• Mentor staff in building troubleshooting skills.
• Create reports using SQL reporting and modify/build software packages/updates for applications.
• Create PowerShell scripts to resolve issues with MECM/SCCM clients and WMI repository.
• Create, test, and troubleshoot GPOs and deploy drivers and BIOS updates.
• Create images using sysprep or MDT process.

Requirements

• Minimum 5+ years of experience providing IT technical support or administering IT systems.
• Minimum 3+ years of experience working with MECM/SCCM.
• Strong PowerShell scripting experience.
• Experience patching, deploying software, and resolving MECM/SCCM client problems.
• Knowledge and experience with Active Directory and creating GPOs.
• Strong prioritization, problem solving, diagnosis, and troubleshooting skills.
• Experience using ITIL Ticket Management System - ServiceNow or equivalent.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).

Nice-to-haves

• BS degree with an emphasis on IT, Computer Science, or similar preferred.
• Security+ CE certification preferred.
• One or more of the following certifications are preferred - MCSA, MS Modern Desktop Administrator Associate, ITIL 4 Foundation.

Benefits

• Competitive salary
• Health insurance
• 401k plan
• Paid time off
• Professional development opportunities