System Administrator

ResMed - Nashville, TN

Full-time

Nashville, TN

Merchant Wholesalers, Durable Goods

About the position

The System Administrator role is a long-term contract position based in Nashville, TN, focused on managing and supporting system and endpoint administration. The position requires extensive experience in system implementation, incident management, and unified communications, with a strong emphasis on maintaining network security and ensuring a smooth user experience.

Responsibilities

• Perform Windows updates, software patches, and firmware upgrades.
• Monitor the system daily and respond immediately to security or usability concerns.
• Provide configuration recommendations and assistance, including troubleshooting and debugging support for implementation projects and initiatives.
• Work closely with internal and external users, and outside vendors to effectively plan, deploy, and maintain the production environment.
• Respond to and resolve help desk requests, including server, network, and endpoint devices.
• Responsible for the endpoint device deployment.
• Respond to security-related activities to maintain network security and data reliability.
• Configure and troubleshoot software and application systems as assigned.
• Assist ongoing mobility projects in process development and documentation to ensure a smooth and consistent end-user experience.
• Write and edit automation scripts to increase systems and task efficiency.
• Write and maintain technical documentation.

Requirements

• Minimum of 10 years of relevant experience in endpoint administration and support.
• Experience in system/server implementation and integration.
• Experience with incident event management system implementation and integration.
• Unified communication experience.
• Project management experience.