Praxis Engineering - Fort Meade, MD
posted 4 months ago
The System Administrator at Praxis Engineering plays a crucial role in supporting the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This position is integral to managing the IT system infrastructure and overseeing all processes related to these systems. The System Administrator is responsible for the day-to-day operations, monitoring, and problem resolution for a variety of devices including client/server/storage/network devices and mobile devices. This role encompasses providing Tier 1 (Help Desk) and Tier 2 (Escalation) support, which involves identifying, diagnosing, and resolving problems effectively. Additionally, the System Administrator will support the escalation and communication of status updates to agency management and internal customers, ensuring that all issues are addressed promptly and efficiently. In this position, the System Administrator will also be involved in the dispatch system for hardware problems and will remain engaged throughout the resolution process. The role requires configuring and managing both UNIX and Windows operating systems, installing and loading operating system software, troubleshooting issues, maintaining system integrity, and configuring network components. Furthermore, the System Administrator will implement operating system enhancements aimed at improving reliability and performance, ensuring that the IT systems operate at optimal levels. Praxis Engineering is dedicated to creating innovative solutions in cyber-related technologies, and the System Administrator will be part of a talented and motivated engineering team that is empowered to develop cutting-edge technologies and systems. This position offers the opportunity to work on a wide variety of cyber mission operations, contributing to game-changing advancements in the field.