System Administrator

Refulgent Technologies - Charlotte, NC

Full-time

Charlotte, NC

Professional, Scientific, and Technical Services

About the position

The System Administrator role involves providing Tier 3 level support and managing various systems and applications. The position requires expertise in Intune, Power BI, SharePoint, and Windows 11, along with strong documentation and communication skills.

Responsibilities

• Provide Tier 3 level support for system issues.
• Administer Intune for device management.
• Utilize Power BI for data analysis and reporting.
• Manage SharePoint environments and support users.
• Ensure proper functioning of Windows 11 systems.
• Document processes and communicate effectively with team members.

Requirements

• Experience with Tier 3 level support.
• Proficiency in Intune administration.
• Experience with Power BI for reporting.
• Knowledge of SharePoint administration.
• Familiarity with Windows 11.
• Strong documentation skills.
• Excellent communication skills.