BCforward - Calhan, CO
posted 4 months ago
The System Administrator position at BCforward is a critical role focused on supporting and managing IT systems to ensure optimal performance and reliability. The successful candidate will be responsible for a variety of tasks including issue resolution, system configuration, and compatibility testing. This role requires a proactive approach to system administration, emphasizing the importance of maintaining system functionality and providing expert support to both internal teams and external clients. In this position, the System Administrator will work closely with the Customer's IT department, end users, and OEM vendors to troubleshoot and resolve issues effectively. The role involves performing integration and compatibility testing, as well as installing and configuring server software to meet the organization's needs. The System Administrator will also be tasked with reviewing ticketing systems to identify and address system issues, ensuring that all documentation related to processes and troubleshooting steps is meticulously maintained. Scheduled weekend work is a requirement of this role, as the System Administrator will provide support for server updates and disaster recovery testing. This includes being on standby for escalated support during critical incidents, acting as an escalation point for priority issues. The position is designed for individuals who thrive in a dynamic environment and are committed to delivering high-quality service and support.