System Administrator

$95,783 - $127,710/Yr

Blue Origin - Denver, CO

Full-time

Denver, CO

Transportation Equipment Manufacturing

About the position

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Engineering (EE), where we provide technical standards, tools, processes, training, and subject matter expertise for product engineering and manufacturing. EE allows all Blue Origin business units to benefit from commonly used capabilities, hardware, and software and assists business units in identifying, selecting, and training engineers from both inside and outside the organization. As part of a hardworking team of diverse specialists, you will ensure users can access and use complex software systems effectively. You will develop subject matter expertise in your system(s) and use this knowledge to effectively manage the system by ensuring the system is functioning properly, delivering initiatives that further our mission, and performing maintenance and upgrade-related activities. You will develop and design core operating system builds, responsible for coding, virtualization, and automation of systems. Your responsibilities will include setting up administrator and service accounts, maintaining an active directory of users and system documentation, tuning system performance, installing system-wide software, and allocating mass storage space. You will assess and resolve user access problems related to security controls to minimize business impact and risk exposure. Additionally, you will identify and evaluate vendor products and establish vendor monitoring and tracking processes. You will perform capacity planning and monitor/tune systems, serving as a point of escalation for major incidents that are unresolved at the helpdesk level. You may also draft general IT communications to end-users including notifications of outages/downtimes.

Responsibilities

• Install, configure, and maintain system engineering software and associated hardware.
• Provide technical support and troubleshooting for system engineering software issues.
• Monitor system performance and ensure the availability and reliability of engineering software.
• Deploy and manage cloud-native applications on Kubernetes.
• Manage user access and permissions for system engineering software.
• Implement and maintain security protocols and procedures.
• Develop and maintain documentation for system configurations, procedures, and troubleshooting guides.
• Collaborate with software vendors for updates, patches, and technical support.
• Plan and execute system upgrades and migrations.
• Ensure compliance with industry standards and best practices in systems engineering.
• Support the integration of system engineering tools with other enterprise systems.
• Collaborate with cross-functional teams to ensure seamless integration of system engineering software with cloud infrastructure.
• Develop and implement strategies for cloud-based deployment and management of system engineering software.

Requirements

• 2-year AS degree in Computer Science, Information Technology, Engineering, or related field
• 3-5 years of experience in system administration with a focus on system engineering software
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a collaborative team
• Adaptability and willingness to learn new technologies and methodologies
• Effective collaboration skills to work with cross-functional teams, including developers, engineers, and project managers
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Nice-to-haves

• Proficiency in operating systems (Windows, Linux, macOS)
• Strong knowledge of networking protocols, infrastructure, and security
• Experience with cloud services (e.g., AWS, Azure)
• Experience in cloud infrastructure management, including scaling, monitoring, and optimizing cloud resources
• Proficiency in Kubernetes administration, including experience with cluster orchestration, container networking, and storage management
• Familiarity with CI/CD pipelines and infrastructure-as-code (e.g., Terraform, Kubernetes manifests)
• Knowledge of microservices architecture and containerization patterns
• Proficiency in scripting and automation tools (e.g., PowerShell, Python, Bash)
• Knowledge of software deployment, configuration management, and patch management tools
• Understanding of database management and SQL
• Familiarity with systems engineering tools and standards (e.g., Jama, Teamwork Cloud, Cameo, Syndeia, SysML, and MBSE)
• Experience with database management and SQL
• Knowledge of software development lifecycle (SDLC) and agile methodologies
• Experience in systems engineering processes and methodologies, including requirements analysis, design, integration, testing, and validation.

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Paid parental leave
• Short and long-term disability
• 401(k) with a company match of up to 5%
• Education Support Program
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours
• Up to 14 company-paid holidays
• Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.