System Administrator

$45,000 - $50,000/Yr

Comma Insurance - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Insurance Carriers and Related Activities

About the position

As a Service Desk Technician at Comma Insurance, you will play a crucial role in supporting the organization's IT systems by troubleshooting technical issues and acting as a liaison between IT and other departments. This position is essential for ensuring smooth day-to-day operations and assisting with onboarding new team members in technical aspects.

Responsibilities

• Act as the primary contact for IT systems related troubleshooting and issue resolution to support day-to-day operations
• Act as the technical liaison between IT and all other functional departments within the organization
• Assist with access control, security, configuration, and optimization of all IT systems/platforms
• Assist with new team member onboarding across the organization as it pertains to technical requirements
• Assist with reporting creation and data analysis

Requirements

• 1-2+ years of IT service/help desk experience (formal education will be considered in lieu of professional experience)
• MS Office 365 + Windows OS required
• Microsoft Azure Portal strongly preferred
• Any combination of the following: A+ certification, Cloud+ certification, Network+ certification, Microsoft certifications preferred
• Cyber Security/Anti-Phishing experience desirable
• SIP/VOIP, Azure VM, and/or SQL experience desirable
• Strong written & oral communication skills
• Patient, team-oriented, service mindset

Benefits

• A fun, fast-paced, and supportive company culture
• Comprehensive onboarding and training
• Benefits package including medical, dental, and vision
• 401K retirement plan with company match
• Career development and advancement opportunities within a growing company