Blue Origin - Seattle, WA
posted 4 months ago
At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Engineering (EE), where we provide technical standards, tools, processes, training, and subject matter expertise for product engineering and manufacturing. EE allows all Blue Origin business units to benefit from commonly used capabilities, hardware, and software and assists business units in identifying, selecting, and training engineers from both inside and outside the organization. As part of a hardworking team of diverse specialists, you will ensure users can access and use complex software systems effectively. You will develop subject matter expertise in your system(s) and use this knowledge to effectively manage the system by ensuring the system is functioning properly, delivering initiatives that further our mission, and performing maintenance and upgrade-related activities. You will be responsible for coding, virtualization, and automation of systems, setting up administrator and service accounts, maintaining an active directory of users and system documentation, tuning system performance, installing system-wide software, and allocating mass storage space. You will assess and resolve user access problems related to security controls to minimize business impact and risk exposure. Additionally, you will identify and evaluate vendor products and establish vendor monitoring and tracking processes. You will perform capacity planning and monitor/tune systems, serving as a point of escalation for major incidents that are unresolved at the helpdesk level. You may also draft general IT communications to end-users including notifications of outages/downtimes.