System Administrator

Missouri Botanical Garden - St. Louis, MO

Full-time

St. Louis, MO

Professional, Scientific, and Technical Services

About the position

The System Administrator at the Missouri Botanical Garden is responsible for managing the Garden's computer and operating systems, ensuring their day-to-day maintenance and security. This role encompasses a variety of tasks including the management of large-scale operating systems such as Microsoft Windows, Linux, and VMWare. The System Administrator must ensure that these systems work cohesively to support the business requirements of end-users and function optimally. This includes analyzing system workloads, managing user accounts, and developing security procedures to protect against physical harm, malware, cyber breaches, and unauthorized access to data. In addition to system management, the System Administrator is tasked with performing daily system monitoring to verify the integrity and availability of hardware and server resources. This involves reviewing system logs, ensuring the completion of scheduled jobs like backups, and documenting system standards and procedures. The role also requires the handling of highly confidential information, ensuring that such data is safeguarded from unauthorized access. The System Administrator will administer various servers, including application, database, web, and file servers, and will be responsible for ongoing system patches and upgrades. The position requires effective communication with software and hardware vendors to resolve issues and may involve light programming tasks, primarily shell scripting, to automate processes. Regular reporting of activities to the Supervisor is expected, along with adherence to established policies and procedures. The System Administrator must demonstrate core competencies in communication, collaboration, accountability, problem-solving, and stewardship, fostering a culture of teamwork and respect within the organization.

Responsibilities

• Manage and maintain large-scale operating systems such as Microsoft Windows, Linux, and VMWare.
• Analyze system workloads, including traffic and utilization trends.
• Create, change, and delete user accounts as requested.
• Develop and monitor security procedures to safeguard systems from threats.
• Ensure servers comply with PCI DSS requirements.
• Perform daily system monitoring and verify the integrity of hardware and server resources.
• Develop and document system standards and procedures for computer and network devices.
• Administer various servers including application, database, web, and file servers.
• Utilize system administration tools such as NinjaRMM, Solarwinds, Microsoft SCCM and SCOM.
• Troubleshoot and resolve incidents involving servers, databases, and storage.
• Communicate with software and hardware vendors to resolve issues.
• Administer software applications for the Garden such as Ticketing, Retail, CRM, and Office 365.
• Administer security systems such as firewalls and spam filters.
• Perform light programming tasks, usually shell scripting.
• Report status of activities to Supervisor and adhere to attendance guidelines.

Requirements

• Minimum of 3-5 years system administration experience.
• Bachelor of Science degree in computer science, MIS or related field required.
• Ability to effectively multi-task and work independently with little instruction.
• Solid project management and analytical skills.
• Exceptional communication skills at all levels.
• Prior experience in a non-profit or educational setting is helpful.
• Scheduling flexibility to work evenings, weekends, or holidays as needed.

Nice-to-haves

• Preferred Certifications: Microsoft Certified System Engineer (MCSE); Microsoft Certified System Administrator (MCSA).

Benefits

• Salary starting at $80,314.
• Opportunities for professional development and training.
• Flexible scheduling options.