System Analyst (Hybrid - Must be local to Oregon)

Cleo Consulting - Salem, OR

Full-time - Mid Level

Salem, OR

Professional, Scientific, and Technical Services

About the position

The Technical Specialist IV position is focused on analyzing and designing solutions for networking issues within the Oregon Department of Transportation (ODOT) Field Operations Services Information Systems team. The role involves providing technical support, troubleshooting hardware and software issues, and documenting business processes. The contractor will be responsible for gathering requirements, researching system solutions, and executing testing to ensure operational needs are met.

Responsibilities

• Elicit, gather, and document requirements.
• Document business as-is/to-be processes and identify problems, gaps, and project objectives.
• Research potential system solutions that would meet business operational needs.
• Create test plans, test cases, and execute testing.
• Record defects and retest bug fixes.

Requirements

• Bachelor's degree or equivalent experience in a related area.
• At least 9 years of experience in a relevant field.
• Familiarity with standard concepts, practices, and technologies in the field.
• Advanced skills in Microsoft Office tools such as Outlook, Word, and Excel.
• Ability to communicate clearly in verbal and written form.
• Demonstrated experience eliciting and documenting system requirements.
• Demonstrated experience performing as-is/to-be process/system analysis.
• Demonstrated experience creating test plans, test cases, and executing testing.

Nice-to-haves

• Knowledge and experience with Intelligent Transportation Systems or software systems that support Transportation Agency maintenance and operations processes.

Benefits

• Equal opportunity employer commitment to diversity and inclusion.