Baton Rouge General Medical Center - Baton Rouge, LA
posted 4 months ago
The System Analyst for Revenue Cycle at Baton Rouge General is responsible for providing comprehensive software support to internal customers, focusing on the Epic system and its associated subsystems. This role involves managing and prioritizing the maintenance, upgrading, and efficient use of applicable software systems. The analyst will act as the primary support contact for end-users, identifying and resolving issues that arise within their application area and those that impact other application teams. This position requires a proactive approach to workflow design, system building, testing, and troubleshooting technical issues related to Epic software. In addition to technical support, the System Analyst will serve as a liaison between end users' workflow needs and the Epic implementation staff, ensuring that the system aligns with the organization's business requirements. Regular communication with Epic representatives is essential, including participation in weekly project team meetings to discuss project deliverables and timelines. The analyst will also develop an understanding of operational needs through site visits and integrated sessions, participate in training, and maintain ongoing communication with team members regarding project status, budget, and milestones. The role emphasizes adherence to corporate compliance, personal achievement, performance improvement, cost management, and patient and employee safety. The analyst is expected to demonstrate work excellence values, maintain accurate records, and uphold ethical standards while actively participating in quality improvement initiatives and effectively managing resources.