System Analyst

Gdh Co., Ltd - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Personal and Laundry Services

About the position

The System Analyst at GDH is responsible for implementing computer system requirements by defining and analyzing new and existing systems, developing standardized tests, and creating structured, cost-efficient solutions. This role involves interaction with both internal staff and external clients, delivering training and education on systems to both technical and non-technical staff.

Responsibilities

• Works with assigned staff in the development of new applications, databases or system operations.
• Troubleshoots system problems by reviewing output, project reports, service requests, and other documentation.
• Evaluates system performance and operation, requirements for new applications, and other requirements.
• Confers with stakeholders to identify problems by evaluating procedures and processes.
• Develops solutions by preparing and evaluating alternative workflows.
• Validates results by testing programs or processes.
• Trains client personnel and provides system support.
• Provides written documentation according to OMES design methodologies.
• Consults with users to identify data processing requirements.
• Makes recommendations on the purchase of new equipment or software.
• Reviews and evaluates technical literature and other information concerning changes in technology.
• Participates in long-range planning to evaluate costs, availability, alternatives and other factors.
• Participates in architecture and software development activities.
• Develops and executes manual and automated test plans for new and existing features.
• Identifies defects and verifies fixes for production support issues.
• Documents defects with clear and concise reproduction information.
• Proactively contributes ideas for new features and identifying areas for improvement.

Requirements

• A bachelor's degree in Computer Science, Mathematics, Business or related discipline and 1 year of experience in analytics or IT related field or five years of experience in analytics or IT related field; or an equivalent combination of education and experience, substituting one year of experience for each year of required education.
• Enhanced knowledge of databases
• Enhanced knowledge of data governance practices
• Advanced skills in interactive customer service and requirements gathering
• Ability to work independently
• Ability to work on complex systems with multiple user bases

Nice-to-haves

• Prior IT experience in a Systems Analyst Role
• Experience using automated testing tools
• Load testing experience
• Strong troubleshooting/debugging experience

Benefits

• Professional Development
• Competitive pay
• Full health insurance
• 401k Plan
• Holiday Pay
• Gym Membership Reimbursement
• Weekly Paycheck & Direct Deposit