System Controller

$115,710 - $115,710/Yr

Alectra - Guelph, ND

Full-time - Mid Level

Guelph, ND

About the position

The System Controller position is responsible for monitoring, controlling, and authorizing the operation of various electrical distribution systems to ensure the safe, efficient, and reliable delivery of power. This role operates on a 24/7 basis, requiring quick decision-making and effective communication with various stakeholders, including management and the public, especially during emergencies and outages.

Responsibilities

• Operate, authorize and direct the safe and reliable operation of the Alectra distribution system under normal and emergency conditions on a 24/7 basis.
• Monitor, control, and record all activities on the distribution system.
• Prioritize and report deficiencies of all station/distribution equipment including SCADA and communication systems and conduct follow-up as required.
• Maintain the distribution system configuration as designed/planned whenever possible.
• Review, accept and administer applications for Work Protection from internal and external work groups ensuring correctness and adequate protection as per regulations.
• Coordinate activities and outages on transformer station/transmission lines and distribution equipment with Hydro One/IESO and other Alectra departments.
• Coordinate disconnects and reconnects between line crews, residential, commercial and key account customers for maintenance, upgrades and revenue issues.
• Answer telephone calls from customers regarding inquiries, service requests and trouble reports and dispatch respondents as appropriate.
• Support the Outage Management function by organizing and keeping accurate records of interruptions and transfers.
• Manage outages using the Outage Management System for real-time statistical reporting and data analysis.
• Communicate with Management and the public to provide status of power outages and anticipated restoration times.
• Update GIS records, operating diagrams and other databases to reflect real-time distribution system configuration.
• Prepare reports for various agencies including ESA, MOE and MOL.
• Assist the System Control Supervisor in developing operational procedures and processes.
• Assist in the training and evaluation of System Control Apprentices.
• Perform analytical problem solving, troubleshooting and contingency planning of the distribution system.
• Respond to emergencies as defined in the Alectra Electrical Emergency Preparedness Plan (EEPP).
• Direct crews/supervisors to restore power safely during emergencies.
• Document times and assign crews/supervisors accordingly to adhere to OEB requirements.

Requirements

• 3-Year College Diploma in an electrical discipline or equivalent.
• OACETT certification as a C. Tech or C.E.T.
• MEARIE Certificate as a Journeyperson Municipal Electrical Operator or eligible to obtain in 12 months.
• Certification in the IHSA Utility Work Protection Code.
• Valid class G driver's license.
• Minimum of 4 years of related electrical operating experience.
• Proficient in the use of SCADA systems, Outage Management Systems (OMS), Geographic Information Systems (GIS), and Microsoft Office software.
• Ability to read, interpret and utilize technical prints and schematics.

Nice-to-haves

• Advanced knowledge of all transformer stations, municipal substations and protection schemes.
• Demonstrated ability to interpret and apply Distribution Connection Agreements (DCA), Transmission Connection Agreements (TCA), Customer Owned Station Operating Agreements and Agent Agreements.
• Proficient in the operation and use of the Fault Detection, Isolation and Restoration application (FDIR).

Benefits

• Competitive hourly rate of $55.63/hour.
• Union membership with IBEW.
• Potential for overtime pay.