System Engineer, Data Center Procurement Governance (DCPG)
Amazon.com - Seattle, WA
posted 3 days ago
About the position
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At AWS, we are on a mission to build the next generation of cutting edge technology that will transform the way our Data Center Services Procurement teams operate to deliver to our ambitious build plan. As a Systems Engineer in the Data Center Procurement Governance (DCPG), you will play a critical role in turning that vision into reality, and keep our mission-critical IT systems running smoothly!
Responsibilities
- System Maintenance - monitor, maintain health and performance of systems, such as perform and support software updates, patches, upgrades
- System Administration - manage user access, access permissions and authentications and troubleshooting
- Automation and Scripting - develop and maintain automated scripts, workflows to streamline repetitive tasks, improve operational efficiency
- Vendor Management and Procurement - liaise with IT service providers to ensure optimal performance and align with business requirements, manage contracts, SLAs and procurement processes
- Documentation and Knowledge Sharing - Maintain comprehensive documentation on system configurations, processes and troubleshooting procedures, share knowledge and best practices
- Technical support and training to end-users to ensure efficient, high user adoption of IT systems
Requirements
- 2+ years of technical support experience
- Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems
- Proficient executing standard operating procedures and following operational best practices
Nice-to-haves
- Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members
- Experience with SQL, Tableau and SalesForce
- Experience scripting in modern programming languages
- Bachelor's degree in engineering
Benefits
- 401k
- health_insurance
- dental_insurance
- vision_insurance
- life_insurance
- disability_insurance
- paid_holidays
- tuition_reimbursement
- employee_stock_purchase_plan
- professional_development
