System Engineer/Incident Management
GovCIO•Santa Fe, NM
451d•$80,000 - $80,000•Remote
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About The Position
The Incident Manager at GovCIO is responsible for overseeing the administration and development of ServiceNow, Jira, and Confluence, while also improving processes and documentation. This role involves maintaining computer networks, implementing security measures, and ensuring proper documentation exists for operational instructions. The Incident Manager will also analyze system performance and recommend changes to enhance configurations and requirements.
