System Engineer/Incident Management
GovCIO•Phoenix, AZ
455d•$80,000 - $80,000•Remote
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About The Position
The Incident Manager at GovCIO is responsible for overseeing the administration and development of IT service management tools, specifically ServiceNow, Jira, and Confluence. This role involves improving processes and documentation, maintaining computer networks, and implementing security measures to protect data and systems. The Incident Manager will also monitor system performance, prepare documentation, and recommend changes to enhance system configurations.
