System Support Administrator

Full-time - Entry Level

Los Angeles, CA

Professional, Scientific, and Technical Services

About the position

The Systems Support Administrator will play a crucial role in maintaining internal systems that facilitate the timely creation and management of invoices, retention letters, and project logs. This position involves extensive collaboration with various internal stakeholders to ensure accurate financial documentation and report automation, while also becoming proficient in the accounting system, Sage Intacct.

Responsibilities

• Collaborate with managers, administration, and accounting teams to ensure the accurate and timely generation of invoices and retention letters.
• Oversee the process for editing, converting, and reversal of invoices and bills within internal systems.
• Update and maintain records of employee costs, allocation splits, and evolving revenue sharing agreements among different groups.
• Manage customized dashboards and automated reports.
• Generate accounting and sales reports, create purchase orders, and perform various miscellaneous or ad-hoc data entry tasks.
• Demonstrate a willingness to learn and understand complex accounting and business workflows, along with their corresponding data systems.
• Ensure adherence to data security best practices across all projects.
• Proactively anticipate and prepare for financial tasks and outcomes with a highly organized approach.

Requirements

• Possess a basic understanding of the fundamentals of business accounting.
• Demonstrated ability to learn and manage real-world internal business systems, including CRM, ERP, or BI/analytics platforms.
• Strong communication skills with the ability to distill complex internal and system concepts into clear, understandable terms for stakeholders.
• Ability to maintain confidentiality of financial and sensitive information, ensuring discretion and security at both the internal and operational levels.

Nice-to-haves

• Hands-on experience with accounting systems, such as Sage Intacct, QuickBooks, or SAP.
• Familiarity with time tracking, project management, and resource allocation systems, such as Replicon.
• At least 1 year of experience using and managing complex internal systems in a business environment.
• Strong knowledge of finance procedures, with experience in accounting and for-profit financials.
• Ability to identify and solve complex problems, often requiring the swift acquisition of new information and mastery of new skills.
• Excels at managing challenging and occasionally high-pressure situations with composure and efficiency.
• Consistently evaluates both current and future needs, strategically scheduling tasks to maximize efficiency and optimize performance at every level.

Benefits

• Competitive salary and benefits including healthcare and dental insurance.
• 100% employer-paid life and disability insurance.
• Wellness programs.