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About the position
As a Sr Systems Administrator (Ops 24x7) at GDIT, you will play a crucial role in managing and maintaining the functionality and efficiency of computer systems within a 24/7 data center environment. This position involves supporting critical operations for intelligence customers, ensuring system availability, and providing tier 2+ support for network monitoring and systems administration. You will be responsible for real-time monitoring, troubleshooting, and documentation, contributing to the overall success of the data center operations team.
Responsibilities
- Conducts real-time, pro-active monitoring of all compute and local area networking resources within the data centers.
- Identify, analyze, respond, triage, and troubleshoot/resolve system alerts indicating issues with data center components.
- Conduct hands-on administration of virtual machines, hosts, and devices via vCenter and other virtualized management interfaces.
- Support diagnoses and troubleshooting of problems/issues with the virtualization environment including Microsoft Windows and Linux O/S systems.
- Provide systems diagnostics and availability monitoring and reporting/escalation services.
- Perform incident capture, verification, diagnostics, and escalation.
- Respond to end user requests for technical support and assistance within established procedures.
- Provide first response for all associated technical engineering lanes within the data center.
- Manage, record, and track compute configuration changes as approved by Configuration Change Control Boards.
- Create and maintain standard operating procedures and operational reporting protocol for communicating system and network health.
- Interact with vendors to coordinate the maintenance and replacement of hardware affecting high and critical systems.
- Maintain accurate, high-level reporting of all issues.
- Maintain current knowledge of relevant technology as assigned.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or equivalent combination of education, technical certifications, or work experience.
- 5-8 years of directly related experience in systems administration, preferably with Windows and Linux OS systems.
- Direct technical experience in Virtualization administration, preferably VMWare.
- 5+ years of experience in Data center Operations, Network Ops Center Operations, or Enterprise-level network monitoring.
- 5+ years providing Operation and Sustainment support for the virtualization environment.
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Paid vacation and holidays
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance
