Systems Administrator (Operations 24x7 Support)

$101,566 - $115,000/Yr

GD Information Technology, Inc. - Springfield, VA

Full-time - Mid Level

Remote - Springfield, VA

10,001+ employees

About the position

As a Sr Systems Administrator (Ops 24x7) at GDIT, you will play a crucial role in managing and maintaining the functionality and efficiency of computer systems within a 24/7 data center environment. This position involves supporting critical operations for intelligence customers, ensuring system availability, and providing tier 2+ support for network monitoring and systems administration. You will be responsible for real-time monitoring, troubleshooting, and documentation, contributing to the overall success of the data center operations team.

Responsibilities

• Conducts real-time, pro-active monitoring of all compute and local area networking resources within the data centers.
• Identify, analyze, respond, triage, and troubleshoot/resolve system alerts indicating issues with data center components.
• Conduct hands-on administration of virtual machines, hosts, and devices via vCenter and other virtualized management interfaces.
• Support diagnoses and troubleshooting of problems/issues with the virtualization environment including Microsoft Windows and Linux O/S systems.
• Provide systems diagnostics and availability monitoring and reporting/escalation services.
• Perform incident capture, verification, diagnostics, and escalation.
• Respond to end user requests for technical support and assistance within established procedures.
• Provide first response for all associated technical engineering lanes within the data center.
• Manage, record, and track compute configuration changes as approved by Configuration Change Control Boards.
• Create and maintain standard operating procedures and operational reporting protocol for communicating system and network health.
• Interact with vendors to coordinate the maintenance and replacement of hardware affecting high and critical systems.
• Maintain accurate, high-level reporting of all issues.
• Maintain current knowledge of relevant technology as assigned.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or equivalent combination of education, technical certifications, or work experience.
• 5-8 years of directly related experience in systems administration, preferably with Windows and Linux OS systems.
• Direct technical experience in Virtualization administration, preferably VMWare.
• 5+ years of experience in Data center Operations, Network Ops Center Operations, or Enterprise-level network monitoring.
• 5+ years providing Operation and Sustainment support for the virtualization environment.

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Paid vacation and holidays
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance