Systems Administrator - Remote

Motion Recruitment - Memphis, TN

Full-time - Mid Level

Remote - Memphis, TN

10,001+ employees

Administrative and Support Services

About the position

The Systems Administrator role is a remote position focused on supporting technology-enabled claims and risk management solutions for a global company. The position involves developing, maintaining, and debugging software in a Windows client/server environment, while also ensuring high-quality customer service and adherence to departmental standards. This role is part of a progressive and inclusive culture, emphasizing collaboration and knowledge sharing among team members.

Responsibilities

• Develop, maintain, test and debug software to meet generally defined requirements in a Windows client/server environment.
• Formulate and define system scope and objectives through research and fact-finding for the purpose of developing or modifying moderately complex information systems.
• Prepare detailed specifications from which programs will be written.
• Design, code, test, debug, document and maintain programs.
• Become familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
• Analyze user needs as required; assist in the design of specifications to meet end user needs.
• Develop and modify software to meet the specifications outlined in data processing requests.
• Develop and maintain software to meet requirements of insurance carrier and regulatory groups.
• Test and debug assigned projects; assist in testing projects for other members of the programming staff.
• Prepare documentation on new or existing software.
• Investigate call escalations from the support staff; make the necessary corrections to data and/or software.
• Assist in the professional growth of programmers.
• Follow departmental pre-established standards and guidelines as they pertain to design and development.
• Adhere to the goal of delivering and maintaining the highest quality of customer service to our clients.
• Keep abreast of software development language revisions and technology advances.
• Perform other duties as assigned.

Requirements

• Bachelor's degree.
• 6 years of language development in a relevant and applicable language and/or business analytical experience or equivalent combination of education and experience.
• Strong knowledge of language development and applications design.
• IT professional with systems administration background.
• Technical Skills: Server provisioning, IIS administration, system configuration, troubleshooting and resolving system issues, SQL Server performance analysis.
• Some infrastructure knowledge: General enterprise landscape, N-Tier architecture.
• Knowledge of continuous integration configuration and administration: TFS, Azure DevOps, TeamCity, Octopus Deploy, GIT.
• Knowledge of code management and system integration.
• General knowledge of JavaScript, AJAX, C#, Web Post and Get and the lifecycle of a request and response.
• Attention to detail and ability to work through issues logically with minimal supervision.
• Critical thinking aptitude with awareness to escalate issues where appropriate.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Excellent negotiation skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Nice-to-haves

• Degree in Information Systems or Computer Science.
• Proven experience in interpreting user requirements, business applications design, and development of business applications.