Systems Administrator

Champaign County Information Technology Systems Administrator Job Title: Systems Administrator Department: Information Technology Reports to: Chief Information Officer Salary Range: $28.23 - $42.33 DOQ Champaign County is hiring for two (2) Systems Administrators who will work collaboratively with departments/staff at our downtown Courthouse. Key responsibilities include providing support and maintenance for our judicial systems and applications. We are looking for those who have experience with server management, database administration, data visualization, queries, and report generation. We offer a competitive benefits package, including paid time off, health insurance, life insurance, and employer contributions to a pension/retirement plan. SUMMARY Functions as a member of the County Courthouse's information technology team, supporting judicial systems and applications. Responsible for monitoring and maintaining the servers and data for the criminal justice and court management system. Ensures the security, integrity, stability and availability of databases and servers. Responsible for user management across relevant systems and platforms. Creates new, and maintains existing, reports and queries. Provides entry-level/tier-1 computer support for Courthouse staff and computers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Manages and administers databases and services related to the support of the Courthouse and Courthouse departments. Maintains system integrity by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating systems; Supports users by designing and conducting training programs, and creating thorough references and documentation. Works with team members in the planning and delivery of solutions, implementation of improved processes, and providing reporting to management. Provides computer and application support, troubleshooting basic desktop/laptop and networking issues, escalating intermediate and advanced issues to senior County IT staff and/or to vendor(s). Utilizes help desk ticketing system to provide optimized incident management and helps maintain knowledge base system for both IT staff and end-users. Establishes system specifications by conferring with users; analyzing workflow, designing system infrastructure. Works with Senior Systems Administrator to develop system access, monitoring, control and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation. Upgrades systems by conferring with vendors; developing, testing, evaluating, and installing enhancements and new software. SUPERVISORY RESPONSIBILITIES This job has no direct supervisory responsibilities. QUALIFICATIONS to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE Associate's Degree or equivalent from a two-year college or technical school and two years of experience in enterprise systems administration. While not required, experience with court management systems and applications that support court management systems is highly preferred. Experience with IBM Power System (AS/400) desired. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS to perform this job successfully, an individual should be able to support: PC and server hardware and operating systems, databases, and LAN networking, including planning, installation, configuration, maintenance, configuration, testing, troubleshooting, documentation, backup/recovery, and administrative duties of SQL databases. CERTIFICATES, LICENSES, REGISTRATIONS While not required, information technology certifications are desired. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk; or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions. The noise level in the work environment is moderate. Apply online at https://www.applitrack.com/champaign/onlineapp/ until filled. EEO / AA / ADA