Systems Administrator

About the position

Champaign County is hiring for two (2) Systems Administrators who will work collaboratively with departments/staff at our downtown Courthouse. Key responsibilities include providing support and maintenance for our judicial systems and applications. We are looking for those who have experience with server management, database administration, data visualization, queries, and report generation. This position functions as a member of the County Courthouse's information technology team, supporting judicial systems and applications. The Systems Administrator is responsible for monitoring and maintaining the servers and data for the criminal justice and court management system, ensuring the security, integrity, stability, and availability of databases and servers. The role also includes user management across relevant systems and platforms, creating new and maintaining existing reports and queries, and providing entry-level/tier-1 computer support for Courthouse staff and computers.

Responsibilities

• Manages and administers databases and services related to the support of the Courthouse and Courthouse departments.
• Maintains system integrity by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating systems.
• Supports users by designing and conducting training programs, and creating thorough references and documentation.
• Works with team members in the planning and delivery of solutions, implementation of improved processes, and providing reporting to management.
• Provides computer and application support, troubleshooting basic desktop/laptop and networking issues, escalating intermediate and advanced issues to senior County IT staff and/or to vendor(s).
• Utilizes help desk ticketing system to provide optimized incident management and helps maintain knowledge base system for both IT staff and end-users.
• Establishes system specifications by conferring with users; analyzing workflow, designing system infrastructure.
• Works with Senior Systems Administrator to develop system access, monitoring, control and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
• Upgrades systems by conferring with vendors; developing, testing, evaluating, and installing enhancements and new software.

Requirements

• Associate's Degree or equivalent from a two-year college or technical school.
• Two years of experience in enterprise systems administration.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to support PC and server hardware and operating systems, databases, and LAN networking.

Nice-to-haves

• Experience with court management systems and applications that support court management systems.
• Experience with IBM Power System (AS/400).
• Information technology certifications.

Benefits

• Paid time off
• Health insurance
• Life insurance
• Employer contributions to a pension/retirement plan