Systems Administrator

About the position

The Systems Administrator will provide Information Technology (IT) support services that include systems Administration, Systems Integration and Testing, Configuration Management, Infrastructure Management, End-User Support. Individual must be able to attain and maintain a valid US Government security clearance to be retained in the position.

Responsibilities

• Performs systems upgrades, system support, and problem logging / troubleshooting using the Action Request System (Remedy/ITSM/).
• Provides Network, Server, and Desktop administration and help desk support to customers.
• Installs, configures and administers Windows servers and desktop computers.
• Configures and administers desktop and server-based software applications provided by customer.
• Provides end user support as needed for computer and web account management and problem resolution.
• Works with other system administrators and team members as needed to resolve inter-system issues.
• Works with the Information Assurance Manager (IAM) and Information Assurance Officer (IAO) to identify and resolve any computer and information system security issues.
• Performs remote and on-site desktop management assistance to users for computer systems and peripheral devices.
• Resolves desktop problems, add/delete accounts and reset passwords as needed.
• Installs, configures, troubleshoots, relocates, and repairs desktops, peripheral devices, and printers.
• Performs basic software installations and upgrades to operating systems and layered software packages.
• Supports imaging of computer devices (desktop/laptop).
• Performs hardware break/fix (including PCs, laptops, workstations, printers and other peripheral devices).
• Performs installation/removal of hardware (disk drives, adapter cards, printers, memory, etc.).
• Tracks and provides weekly metrics on the completion of all actions.
• Provide management to complex communications project which may include IT, Network, Communications, and Telecommunications.
• Supervises team of multi-disciplined professionals; provides advanced expertise and proven experience in at least two of the IT help desk, network and system operations and support, radio communications, antenna/tower communications, telecommunications.
• Manage training and certification of employees.
• Must be detail and safety oriented.

Requirements

• Bachelor's degree in an IT-related field
• 2-5 years' experience in an IT environment.
• DoD Programs experience
• Security Clearance Statement: This position requires a government security clearance; you must be a US Citizen for consideration.
• Clearance Level: Secret
• Certification: CompTIA Security+ or higher

Nice-to-haves

• Azure
• Server and Desktop Administration
• PowerShell
• Windows 2008 and 2012 experience

Benefits

• Equal Opportunity Employer/Veterans/Disabled
• Affirmative Action and Equal Opportunity Employer