Systems Analyst 2-Support

$63,294 - $101,296/Yr

Oracle - Boston, MA

Full-time - Entry Level

Boston, MA

Publishing Industries

About the position

The Systems Analyst role at Oracle focuses on supporting ancillary applications within the Millennium architecture, specifically built on IBM WebSphere and SAP Business Objects. The position requires a strong understanding of these technologies, along with hands-on experience in system support and troubleshooting. The ideal candidate will excel in a customer-centric environment, demonstrating excellent communication skills and the ability to thrive in a fast-paced setting.

Responsibilities

• Oversee the installation, configuration, administration, and maintenance of WebSphere and Business Objects systems.
• Provide troubleshooting and technical support for products and solutions, ensuring optimal performance and user satisfaction.
• Perform operational and security maintenance tasks to guarantee the infrastructure remains secure and reliable.
• Collaborate with project managers and other technical teams.
• Participate as part of the on-call rotation for products.

Requirements

• Strong understanding of IBM WebSphere or SAP Business Objects.
• Hands-on experience in system support and troubleshooting.
• Excellent communication skills.
• Customer-centric approach.
• Ability to excel in a fast-paced, dynamic environment.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation and paid time off
• 11 paid holidays
• Paid sick leave
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance