Oneok
posted 4 months ago
ONEOK is seeking a Systems Administrator to join our Data Operations Team, where you will play a crucial role in supporting both Windows and Linux applications. This position involves a variety of responsibilities including configuration changes, upgrades, hotfixes, vulnerability remediation, and application monitoring. You will also manage support tickets with vendors and collaborate with OS admin teams to coordinate patching. Your expertise in deployment automation, installation automation, testing automation, and containerization will be highly beneficial in this role. In this position, you will provide guidance and leadership in aligning infrastructure, automation, and monitoring tools with the needs of the team and the business. You will manage problems that escalate beyond the status of incidents, coordinating the appropriate personnel to troubleshoot and resolve these issues. Performing root cause analysis on resolved problems will be a key part of your responsibilities, as will designing and developing appropriate monitoring or other proactive measures to prevent future occurrences. You will analyze and document the architecture and configuration of application infrastructure, mentor team members during problem resolution and root cause analysis, and provide configuration and engineering for new technologies. As a subject matter expert, you will lead support and configuration activities for technologies assigned to you, ensuring that tasks are completed to accomplish approved application and/or infrastructure change controls. Collaboration with other IT personnel on technology and support issues will be essential, as will consulting with applications and infrastructure personnel on new initiatives and their impacts on infrastructure.