Systems Analyst, Sales & Marketing

Motrex - Alpharetta, GA

Full-time

Alpharetta, GA

Transportation Equipment Manufacturing

About the position

The Systems Analyst, Sales & Marketing is a critical role within the Information Technology (IT) department, specifically designed to support the Sales, Marketing, Sales Operations, and Customer Service teams. This position requires a professional with a strong background in Electronic Data Interchange (EDI) and experience with ERP systems, particularly JD Edwards (JDE) and Salesforce.com. The Systems Analyst will engage with stakeholders to gather requirements, prioritize tasks, and manage projects that focus on enhancing marketing efforts, lead generation, sales force automation, and the quote-to-order processes. In this role, the Systems Analyst will be responsible for monitoring and maintaining EDI transaction processes to ensure data accuracy and integrity. They will troubleshoot and resolve issues related to various EDI transactions, including Purchase Orders (POs), Purchase Order Acknowledgements, Advanced Shipping Notices (ASNs), and Invoices. The analyst will also perform analysis, design, development, testing, and implementation of EDI enhancements, ensuring that all EDI transactions are properly mapped and tested in collaboration with EDI partners. Additionally, the Systems Analyst will assist in the design and implementation of EDI-related enhancements and improvements, working closely with cross-functional teams to document EDI requirements. A strong understanding of JDE Order to Cash processes, including Accounts Payable, Purchasing, Order Management, Inventory, Billing, and Accounts Receivable, is essential, as is the ability to work independently with minimal supervision. The role also involves managing user access related to Segregation of Duties (SOD) and Sarbanes-Oxley (SOX) compliance, running quarterly reports for internal audits, and collaborating with internal audit teams for special requests. Furthermore, the analyst will design and develop Salesforce applications using various programming languages and tools, including Flows, Apex, SOQL, SOSL, JAVA, CSS, HTML, and Lightning Web Components.

Responsibilities

• Monitor and maintain EDI transaction processes to ensure data accuracy and integrity.
• Troubleshoot and resolve EDI transaction issues related to Purchase Orders, Purchase Order Acknowledgements, Advanced Shipping Notices, and Invoices.
• Perform analysis, design, development, testing, and implementation of EDI enhancements.
• Support all EDI transactions in mapping, testing, and integration testing with EDI partners.
• Assist in the design and implementation of EDI-related enhancements and improvements.
• Collaborate with cross-functional teams to gather and document EDI requirements.
• Proficiency in JDE Order to Cash processes such as Accounts Payable, Purchasing, Order Management, Inventory, Billing, and Accounts Receivable.
• Assign and remove access to users related to SOD and SOX requirements.
• Run quarterly SOD and SOX reports for internal audit.
• Work with internal audit for any special requests.
• Review user setup in the JDE ERP for completeness.
• Design and develop Salesforce apps with Flows, Apex, SOQL, SOSL, JAVA, CSS, HTML, and Lightning Web Components.
• Perform Salesforce admin tasks.

Requirements

• Bachelor's degree in Business, Computer Science, or a related discipline.
• Minimum of 3 years of experience working in a role involving evaluating, analyzing, or supporting ERP systems.
• Experience with software implementation projects.
• Strong time management, interpersonal, and problem-solving skills.

Nice-to-haves

• Experience in supporting ServiceMax or Salesforce Field Service.
• Experience with JDE ERP processes, JDE security, and EDI processes is a plus.
• Experience within the manufacturing and distribution industry is a plus.