Truist Financial - Raleigh, NC

posted 4 months ago

Part-time,Full-time - Mid Level
Remote - Raleigh, NC
Credit Intermediation and Related Activities

About the position

The Systems Analyst position is a critical role within TIH Insurance Holdings, LP, focusing on the design, documentation, implementation, tuning, enhancement, and debugging of complex technology solutions. This position requires a deep understanding of system design and business process analysis to develop effective solutions that interface business and computer application systems. The analyst will be responsible for developing or modifying procedures to address complex business problems, taking into account client needs, process analysis, design, simulation, application capabilities, and industry requirements. The role involves performing high-level system analysis and articulating findings to management, acting as a technical Subject Matter Expert (SME) and leading work on all phases of systems analysis up to the enterprise level of the organization's business processes and systems. This is a technical expert role and is not business-facing, emphasizing the need for strong technical skills and experience. The preferred locations for this position are Raleigh, Charlotte, or Atlanta, with a mostly remote work arrangement requiring one day in the office per week. However, candidates from other locations may be considered for a 100% remote position, with the understanding that some minimal travel may be required. The Systems Analyst will be expected to develop and articulate comprehensive designs to all levels of management, provide direction to other Systems Analysts, and offer thought leadership for assigned projects and applications. The role also includes analyzing complex requirements, planning and designing large-scale business applications, ensuring user experience considerations are incorporated into solution requirements, and providing assistance in solving complex application-related problems. In addition, the analyst will be responsible for developing test strategies, coordinating the installation of application enhancements, and maintaining expert knowledge of testing documentation and execution skills. The position requires a proactive approach to minimize deployment risks and a commitment to staying current with emerging technologies and their application to business solutions. The Systems Analyst will also produce cost/benefit analyses for system improvements to support comparisons of alternative solutions and provide recommendations.

Responsibilities

  • Develop and articulate comprehensive designs to all levels of management within the organization and obtain approval for proposed solutions.
  • Provide direction to Systems Analysts to gather, formulate, define and design efficient and effective solutions to the most complex business problems.
  • Provide thought-leadership for assigned projects and applications to developers, other system analysts, operations, and other Technology areas.
  • Analyze complex requirements, plan and design large-scale business applications, using techniques such as structured analysis, data modeling and information engineering.
  • Ensure user experience considerations are incorporated into solution requirements and design.
  • Provide team members and users with assistance solving the most complex application-related problems, such as malfunctions and difficult to identify program problems.
  • Utilize a risk-based approach in all duties to minimize deployment risks.
  • Develop, document and revise flow chart's system design procedures, test procedures and quality standards.
  • Review and analyze applications, including performance results, to locate code problems.
  • Develop test strategy (test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.
  • Serve as project leaders for all sizes of systems projects.
  • Maintain an expert knowledge of testing documentation and execution skills.
  • Coordinate the installation of application enhancements/releases of net new applications of moderate complexity.
  • Expand or modify applications to serve new purposes or improve work flow.
  • Assess the usefulness of the most complex pre-developed application packages and adapt them to a user environment.
  • Maintain an expert business and operations knowledge of direct and associated clients in order to add value in analyzing complex and highly integrated projects.
  • Architect technical solutions to complex problems.
  • Research and debug complex technical problems.
  • Stay current with emerging technologies, their strengths and weaknesses and their application to business solutions.
  • Produce cost/benefit analysis for system improvements to support comparison of alternative solutions and provide recommendations.

Requirements

  • Bachelor's degree in Information Technology-related field, or equivalent education and related training.
  • Ten years of experience and high proficiency with information security best practices, IT performance/scalability principles, relational database technologies, principles of a service-oriented architecture, mainframe, distributed, Web, and/or networking technologies, design tools and techniques, application development methodologies, and technology testing and change implementation best practices.
  • Excellent verbal and written communication skills.
  • Strong collaborative and consultative skills.
  • Ability to work independently or as a member of a team.
  • Ability to lead, direct and train teams of Developers and Systems Analysts.
  • Experience working in a .NET environment is a strong preference.
  • Some experience coding.

Nice-to-haves

  • Fifteen years' experience with the above technologies.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment insurance
  • Tax-preferred savings accounts
  • 401(k) savings plan with company matching contributions after one year of service
  • Vacation days (minimum of 10 days)
  • Sick days (minimum of 10 days)
  • Paid holidays
  • Opportunity to participate in a deferred compensation plan
  • Ownership interest in TIH in the form of profits interest or capital interest.
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