Systems Analyst

$104,000 - $104,000/Yr

APR Consulting - Rosemead, CA

Full-time - Mid Level

Rosemead, CA

Administrative and Support Services

About the position

An electric utility client is looking for a Systems Analyst who will support multiple IT projects in the Customer Service Technology Portfolio, primarily focusing on the company's website. This position is based in Rosemead, CA, and is hybrid, requiring on-site presence two times a week, with Wednesdays being mandatory. The role is structured to last for 12 months or longer, with a pay rate of $50 per hour on a W2 basis. The working hours are from 8 am to 5 pm Pacific Time on weekdays, excluding company holidays. The Systems Analyst will report directly to the hiring manager while also being matrixed to multiple IT Project Managers for specific project support on a day-to-day basis. The primary responsibilities include analysis support, project management support, testing, and project coordination. The analyst will work closely with functional business and technical leads to produce key deliverables and project artifacts, manage document versions, and track action items, risks, and issues. Additionally, the role involves collaborating with testing leads to maintain testing deliverables and coordinating project meetings and documentation collection. This position requires a Bachelor's degree and 5-7 years of experience in IT project management or related projects. The ideal candidate should have experience with project management tools, user story documentation, and testing artifacts, as well as strong communication skills to work effectively with diverse teams and stakeholders.

Responsibilities

• Work with functional business and technical leads to produce work papers, key deliverables, and project artifacts such as requirements, user stories, and design documentation.
• Provide project controls for managing document versions and scope change requests utilizing company standard tools including SharePoint, UMT360, and Octane.
• Capture, monitor, and drive closure on action items, risks, issues, and decisions, recording and tracking items in logs including aging and escalations as needed.
• Support the company's Delivery Manager in collecting and generating status updates for various project workstreams.
• Maintain project data in the company's standard project documentation tools UMT360 and Octane.
• Collaborate with testing leads to produce and maintain relevant testing deliverables including UAT test plans, test scenarios, test cases, and test data.
• Coordinate and support test execution including scheduling of resources and daily test plan execution, providing daily status of test execution against plan.
• Schedule meetings, facilitate discussions, scribe, and distribute meeting notes.
• Coordinate documentation collection and sign-off, along with miscellaneous administrative tasks.

Requirements

• Bachelor's Degree is required.
• 5-7 years of experience working with IT project management or projects.
• Experience in project management support, including schedule updates (Microsoft Project), SharePoint management, and creation and updates to weekly status reports.
• User Story documentation and management experience with tools such as Jira or Octane.
• Maintenance of Testing artifacts (plans, scripts, test data/cases, results).
• Support for financial forecasts or budgets on IT projects.
• Proficiency in Microsoft Office product suite (Word, Excel, PowerPoint), Visio, Microsoft Project, and Microsoft Teams.

Nice-to-haves

• 3+ years working on Agile/Scrum projects required.
• 3+ years working for Electric Utility or related industries desired.