Systems Development Engineer, Tech Deploy- Systems Integration

Amazon - Austin, TX

Full-time - Mid Level

Austin, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Systems Development Engineer in the Technology Deployment - Systems Integration team at Amazon, you will play a crucial role in the development and delivery of advanced fulfillment systems. This position is designed for innovative and solutions-oriented individuals who are eager to contribute to a global initiative aimed at enhancing the efficiency and effectiveness of Amazon's fulfillment operations. You will be involved in the entire project life cycle, from design and development to implementation and support, ensuring that the systems meet the high standards expected by our customers. In this role, you will act as a liaison between Fulfillment Center Operations and product development engineers, facilitating communication and collaboration across teams. Your primary responsibility will be to own the development and improvement of the deployment process, which includes validating and testing processes through both lab and field activities. You will integrate, deploy, and troubleshoot solutions for new advanced technology systems, providing feedback to internal and external partners to continuously improve our offerings. The ideal candidate will be a self-starter with a strong engineering background, capable of navigating complex problem spaces and delivering high-quality solutions. You will be expected to support the installation of complex cross-functional projects, work closely with engineering teams, and contribute to project priorities and milestones. Your ability to capture and synthesize the voice of the customer will be essential in influencing product development and ensuring that our systems meet operational needs. As part of Amazon's culture, you will be encouraged to take ownership of your projects and drive innovation. You will participate in design reviews, communicate project statuses, and identify process improvement initiatives. This role requires a high level of collaboration with various stakeholders, including operations teams, finance, safety, and engineering, to ensure successful project outcomes.

Responsibilities

• Support the installation of complex cross-functional projects with considerable impact.
• Work with internal and external engineering teams to successfully deliver cross-functional projects that are of high quality.
• Contribute to project priorities, establishing milestones, and driving schedules to meet deadlines.
• Deep dive into technical solutions that encompass advanced technology applications, conveyor hardware selection, material handling integration, and commissioning content.
• Participate in design reviews and support execution efforts between internal teams and outside vendors.
• Communicate project status and produce clear summaries for the projects owned to the program management team.
• Capture and synthesize the Voice of Customer (VoC) for new product introductions and leverage this information to prioritize system defects.
• Build strong working relationships with Fulfillment Center/Sort Center management and their operations teams across multiple sites.
• Identify process improvement initiatives in support of operations, deployment, or engineering teams.
• Develop cross-functional knowledge of Operations and Engineering team systems, processes, procedures, and tools.
• Collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions.

Requirements

• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby.
• Experience with Linux/Unix.
• 2+ years control system experience including PLC/IPC based controls design, development, implementation, and support.
• Experience with the designs of complex, automated material handling equipment, packaging technologies, or systems including robotics.
• Experience working with technical documentation such as flow diagrams, conveyor and equipment layouts, and installation details.
• Demonstrated understanding of life-cycle embedded systems development including hardware, software, testing, and implementation.
• Experience in testing and implementing software (embedded operating systems and programming).
• Experience in industrial networking and communications including topology design and familiarity with TCP/IP and Fieldbus applications.
• Experience with 3-phase electrical systems.

Nice-to-haves

• Demonstrated ability to combine controls- and software- systems engineering skills to implement new solutions.
• Master's degree in Engineering, Operations, Business Administration, or a related STEM field.
• Operations Management/Distribution Center experience.
• Exposure to Six Sigma, Lean manufacturing efforts, transportation/logistics and/or fulfillment/distribution centers.
• Direct management or responsibility for material handling, automation, or technical projects.
• Proven technical leadership for engineering projects or programs.
• Demonstrated design and/or implementation experience with integrated automation solutions.
• Experience working in an Agile environment using the Scrum methodology.
• Knowledge of professional software engineering & best practices for full software development life cycle.
• Experience developing web-based applications using AWS services.

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan