Systems Engineer II

$95,888 - $143,811/Yr

Fred Hutchinson Cancer Center - Seattle, WA

Full-time - Mid Level

Seattle, WA

About the position

The Systems Engineer II (SE II) at Fred Hutchinson Cancer Center is responsible for ensuring the stability, integrity, and efficient operation of infrastructure systems that support core organizational functions. This role involves packaging, distributing, and maintaining software applications across the enterprise, providing operational support for application deployment, monitoring, and optimization, with a focus on troubleshooting issues related to application packaging and automated installations. The SE II will also participate in complex projects and provide 24/7 on-call support for mission-critical infrastructure systems.

Responsibilities

• Fulfill day-to-day operational tasks associated with maintaining infrastructure systems.
• Optimize end-user computing environments, including desktops, laptops, and mobile devices, through automation and proactive maintenance.
• Package, test, and deploy software applications across enterprise environments using industry-standard tools (e.g., SCCM, Intune).
• Administer and support MDM solutions (e.g., Microsoft Intune, VMware Workspace ONE) to manage and secure mobile devices and applications.
• Continuously seek opportunities to improve deployment processes, packaging tools, and client engineering solutions.
• Serve as technical lead or as team member for moderately complex projects to provide new or improved infrastructure services.
• Provide 24/7 on-call support for mission critical infrastructure systems on a rotating basis.
• Create and maintain current and accurate technical documentation and diagrams.
• Develop and nurture relationships and collaborate with other members of IT staff and end users to resolve technical challenges.
• Participate in hardware/software evaluations for infrastructure systems.
• Participate in Design Reviews to ensure reasonable and supportable solutions.
• Follow and offer improvements for departmental processes such as change management, incident management, and problem management.
• Analyze, troubleshoot, and resolve infrastructure systems' issues.
• Eliminate manual routine tasks via configuration management and automation tools.
• Identify and train in technical area(s) to develop expertise.
• Mentor entry level staff.
• Perform moderately complex planned maintenance after-hours/weekends as required.

Requirements

• BS in Computer Science, Engineering, or related field, or equivalent combination of education and experience.
• Minimum 5 years of system administrator or engineer experience in an enterprise with increasing responsibilities.
• Minimum 5 years of experience supporting server operating systems.
• Minimum 2 years of experience building and supporting virtual servers.
• Experience using Python or PowerShell programming for system administration.

Nice-to-haves

• Five plus years in client engineering, application packaging, and device management in an enterprise environment.
• Preferred certifications such as Microsoft Certified: Endpoint Administrator Associate, SCCM Certification, or related credentials.
• Advanced skills with server operations systems, such as Microsoft Server, CentOS, Open SUSE, RHEL or SLES.
• Expert skills administering Microsoft Active Directory; experience of multiple OSes authenticating to AD.
• Advanced skills with reviewing and using logs.
• Intermediate technical knowledge of current software protocols, and Internet standards, including DHCP, DNS, LDAP, NTP, SMTP, SNMP, and SSH.
• Strong multi-faceted, analytical troubleshooting and problem solving skills.
• Reliable contributor both individually and as a team member.
• Strong presentation, communication, and interpersonal skills.
• Competent use of desktop applications.

Benefits

• Medical/Vision Insurance
• Dental Insurance
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Retirement Plans
• Family Life Support
• Employee Assistance Program
• Onsite Health Clinic
• Tuition Reimbursement
• Paid Vacation (12-22 days per year)
• Paid Sick Leave (12-25 days per year)
• Paid Holidays (13 days per year)
• Paid Parental Leave (up to 4 weeks)
• Partially Paid Sabbatical Leave (up to 6 months)