Systems Engineer III

About the position

Robert Half, one of FORTUNE's World's Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Systems Engineer III to join the Protiviti Applications department. The Systems Engineer III will be responsible for analyzing, designing, implementing, and maintaining complex system architectures and cloud infrastructure solutions. This role involves troubleshooting, performance optimization, and ensuring system reliability across networked, cloud, and on-premises environments. The Systems Engineer III will work on projects of moderate to high complexity, interacting with cross-functional teams to define system requirements and modifications. This role offers the opportunity to work on cutting-edge infrastructure solutions, improve system efficiency, and contribute to strategic IT initiatives. If you are passionate about system engineering and thrive in a dynamic environment, we'd love to hear from you!

Responsibilities

• Design, implement, and maintain system infrastructure solutions, ensuring performance, scalability, and security.
• Develop and support system configurations, automation scripts, and deployment processes.
• Analyze and resolve complex system and infrastructure issues following department guidelines and best practices.
• Provide Level III support for production systems, including root cause analysis and performance tuning.
• Collaborate with software engineering and IT teams to optimize application performance and deployment strategies.
• Manage and maintain cloud-based and infrastructure solutions, including Microsoft Azure and AWS.
• Design and implement monitoring, logging, and alerting solutions to ensure high availability and system health.
• Develop and maintain system and security documentation, ensuring compliance with industry standards and best practices.
• Research and implement new technologies to improve system performance, automation, and security.
• Authors documentation-including specifications, standards, procedures, and policies-to support RHI's Enterprise Infrastructure.
• Contributes to process improvement efforts, providing constructive feedback on medium to complex issues, suggesting alternatives, and driving continuous improvement.
• Develops automation scripts, deployment pipelines, and monitoring solutions to improve system performance and reliability.

Requirements

• Bachelor's degree in a related field or equivalent experience.
• 6+ years of professional experience in system engineering, infrastructure design, and support in a large corporate setting.
• Strong experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform.
• Strong understanding of networking concepts (DNS, DHCP, TCP/IP, firewalls, VPNs, load balancers).
• Experience working with IaaS and PaaS in cloud.
• Working knowledge of Infrastructure as Code (IaC) tools such as Terraform or ARM/Bicep templates.
• Experience with CI/CD tools (Azure DevOps, Jenkins, GitHub Actions).
• Understanding of database administration (SQL Server, MySQL, PostgreSQL).
• Knowledge of system security principles, including identity and access management (IAM), encryption, and compliance frameworks (ISO, NIST, SOC 2).
• Experience with monitoring and logging tools.
• Strong analytical and troubleshooting skills for resolving complex infrastructure and system issues.
• Excellent communication skills to collaborate with cross-functional teams and translate technical requirements into business solutions.

Nice-to-haves

• Certifications in relevant technologies (e.g., Microsoft Azure Administrator, AWS Certified SysOps Administrator).
• Experience with hybrid cloud environments and cloud migrations.
• Understanding of DevSecOps principles and best practices.
• Experience with automation tools.
• Familiarity with machine learning and AI-driven infrastructure optimizations is a plus.
• Knowledge of SOC 2 and ISO/IEC 27001.

Benefits

• Group health insurance benefits (medical, vision, dental).
• FSA and HSA healthcare accounts.
• Life and accident insurance.
• Adoption and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short/long term disability.
• Paid time off for vacation, personal needs, and sick time.
• Up to 17 days of Choice Time Off (CTO) per calendar year.
• Up to 11 paid holidays per calendar year.
• 401(k) savings and investment plan with employer match of 100% on the first 3% of contributions for eligible employees.