Systems Engineer Intermediate

Geisinger Health System - Danville, PA

Part-time,Full-time - Mid Level

Danville, PA

Ambulatory Health Care Services

About the position

The Systems Engineer Intermediate role at Geisinger involves supporting the Information Technology team in the installation, maintenance, and implementation of mid-range and mainframe software and hardware platforms. The position aims to create a technical environment that enhances productivity while minimizing costs and organizational impact.

Responsibilities

• Evaluates, recommends, and implements new system software products, product updates, and new releases.
• Maintains an inventory of products, current release level, and all updates or local modifications.
• Informs appropriate personnel of new features, limitations, and considerations produced by upgrades or new products.
• Participates in the evaluation of new hardware products and upgrades.
• Assists in diagnosing hardware problems, and effecting recovery and restart.
• Provides documentation on general system operating procedures.
• Controls the distribution of manuals and updates to ensure prudent purchasing, utilization, and currency of publications.
• Facilitates online documentation where possible to avoid hardcopy.
• Provides education and counsel to users and IT personnel on the use and understanding of systems software.
• Serves as a liaison to vendor software support personnel as needed by IT personnel.
• Determines, implements, and facilitates programs and procedures to analyze resource utilization and support planning activities.

Requirements

• High School Diploma or Equivalent (GED) required.
• Minimum of 8 years of relevant experience required.
• Valid Driver's License.

Nice-to-haves

• Virtual Cloud Desktop Experience (AWS Workspaces, VMWare, M365)
• Level 3 troubleshooting
• Windows OS 10/11 troubleshooting
• OS Image building and deployment
• Software support - submitting for package updates, upgrading to new versions and remediating vulnerability.

Benefits

• Healthcare benefits for full-time and part-time positions from day one, including vision and dental coverage.
• Encouragement of collaboration, cooperation, and collegiality within the workplace.