Systems Engineer IV, Enterprise Network Operations Center, Spectrum Enterprise

Spectrum - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

10,001+ employees

Telecommunications

About the position

As a Systems Engineer IV at Spectrum Enterprise, you will be responsible for designing, developing, and implementing innovative applications and platform solutions to enhance the client experience. This role involves leading improvements in security, service delivery, and data center management while collaborating with cross-functional teams to ensure high availability and fault tolerance for mission-critical business systems.

Responsibilities

• Design, develop and implement innovative applications and platform solutions.
• Lead improvements for security, service delivery, data center, service desk management, OSS and BSS.
• Develop system enhancements using an established corporate operational playbook.
• Guide the adoption of approved data center architecture, design and security solutions.
• Provide network security, high availability, fault tolerance and scalability for mission-critical business systems.
• Design, deploy and maintain application and platform ecosystem and related back-office infrastructures.
• Become a trusted partner of the engineering team through the delivery of excellent client service and mentoring.
• Troubleshoot and resolve major APO and system issues.
• Test and validate new hardware and connections.

Requirements

• Six or more years of experience as a system or server administrator.
• Bachelor's degree in computer science, a related field or equivalent experience.
• Expert in ticketing and software tools to support current operations.
• Knowledge of Raw Iron, SteelCloud, Elastic Cloud, OpenStack and AWS.
• Familiar with Linux, Unix, Oracle, Splunk, OSI stack and application architectures and applications.
• Knowledgeable of the OSI Model and TCP/IP.
• Leadership and English communication skills.
• Ability to learn new technologies and work in a fast-paced team environment.

Nice-to-haves

• Knowledge of Spectrum Enterprise products, services and culture.
• Experience with Ciena, Blue Planet, Kubernetes, Red Hat, and/or Gitlab.
• CCNA or CCNP.

Benefits

• Comprehensive benefits that encourage a work-life balance.
• Company support in obtaining technical certifications.
• Paid training and clearly defined paths to advance within the company.