Systems Engineer (OKTA)

Allegis Group - San Francisco, CA

Full-time - Mid Level

Remote - San Francisco, CA

10,001+ employees

Administrative and Support Services

About the position

The Systems Engineer role focuses on managing and enhancing identity management systems, particularly OKTA, within a non-profit organization. This position is fully remote and requires the candidate to be located in either the PST or EST time zone. The engineer will be responsible for the development, implementation, and maintenance of IDP systems, ensuring effective user lifecycle management and integration with ERP systems. The role is critical during a period of rapid growth for the organization, aiming to optimize business tools and processes.

Responsibilities

• Lead efforts in planning, engineering, implementing, and enhancing business functions such as onboarding/offboarding.
• Manage and enhance the integrations between IDP and ERP systems.
• Serve as the subject matter expert on user directories, account lifecycle, authentication services, and surrounding architecture.
• Understand long-term organizational goals and identify effective strategies that will scale with technological growth.
• Perform user lifecycle management, automation, and application provisioning as required.
• Mentor and provide technical guidance to junior IT staff members.
• Collaborate with the security team to operationalize IT Security policies.
• Optimize internal tools and operational processes by designing, maintaining, and optimizing scripts and workflows for automating identity operations.
• Integrate SSO with existing departmental applications while minimizing workflow impact.
• Develop and maintain technical documentation, SOPs, and analytics for critical workflows and systems.
• Provide Tier 3 technical assistance to Wikimedia Foundation staff globally.
• Support Windows, Ubuntu Linux, and macOS operating systems.

Requirements

• 3+ years of experience with identity management, IDAAS, provisioning, user lifecycle operations, and integrations.
• Experience with management, integration, and automation of tools such as Okta, GSuite, JAMF, LDAP, Oomnitza, Zendesk, SSO, DaaS, SaaS.
• Experience in a hybrid & international environment undergoing rapid growth.
• Ability to create control features to ensure systems meet quality standards.
• Comfortable presenting projects and communicating technical concepts to stakeholders and leadership.
• Experience with automation languages (e.g., Python, APIs).
• Ability to improve support workflows with a focus on automation.
• Experience with vendor management and contract services.
• Experience with Linux server administration and troubleshooting.

Nice-to-haves

• Interest in mentorship and employee development with potential for people-management aspirations.
• Familiarity with directory architecting standards and security best practices (ITIL, COBIT, etc.).
• Familiarity with contributing to IT Governance and IT Operational Policies.
• Awareness of sustainability practices.
• Understanding of the needs of a global distributed workforce.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)