Dexian-posted about 1 year ago
Full-time • Mid Level
Roanoke, TX
10,001+ employees
Administrative and Support Services
This job is no longer available
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The Systems Engineer (Voice) role focuses on ensuring the stability and availability of technology environments, particularly in relation to IVR, VoIP, and Call Center technologies. The position requires a strong understanding of ITIL practices, DevOps, and SRE principles, along with experience in cloud-based technologies and CI/CD pipelines. The engineer will provide 24x7 support for production environments and will be involved in workflow design, data analysis, and requirements specification.
