Systems Engineer

$156,000 - $176,800/Yr

Genesis10 - Inver Grove Heights, MN

Full-time - Mid Level

Remote - Inver Grove Heights, MN

Professional, Scientific, and Technical Services

About the position

Genesis10 is seeking a Systems Engineer specializing in Identity and Access Management for a contract position. This role involves managing the Omada environment, collaborating with business and IT teams to define requirements, and developing specifications for custom applications. The ideal candidate will have extensive knowledge in Identity Lifecycle Management and strong skills in web development languages, along with a proactive and self-starting attitude.

Responsibilities

• Build upon an understanding of LDAP-based identity stores
• Experience working with API development, XML and JSON
• Write SQL statements to interact with databases
• Utilize previous experience with scripting languages such as PowerShell or Python
• Utilize previous experience with systems administration tasks for Windows and/or Linux
• Provide day to day administration of the Omada platform including troubleshooting connection issues, addressing provisioning issues, maintaining groups and roles ensuring that these conform to the agreed standards for access to the platform
• Monitor health, usage, and overall compliance of Omada and its integrated applications
• Author and maintain technical documentation
• Create clear and concise documentation utilizing the knowledgebase module within ServiceNow around known issues or workarounds for Omada
• Monitor work queue and work with teams to resolve support issues in the Omada platform
• Own and lead troubleshooting issues identifying the root cause and working with developers/engineers to address issues in a timely manner as required
• Participate proactively in standup meetings, story grooming sessions, team retrospectives
• Support the Omada solution, reviewing ticket backlog, prioritizing issues, and working them to resolution
• Contribute to IAM Roadmap collaborating with process owners and participating in scrum ceremonies
• Work with development, engineering, support, and QA teams to ensure requirements are understood, developed, tested, and delivered to specification
• Drive Continuous Improvement / LEAN capabilities across IAM technologies and processes

Requirements

• 5+ years of experience in IT environment
• 5+ years of experience with Identity Lifecycle Management
• 3+ years' experience with administration, configuration, and scripting in an IAM SAAS Solution
• 1+ years of experience working within an agile environment

Nice-to-haves

• Bachelor's Degree in Information Systems or related field
• Certifications: ITIL v3 or v4 Foundations Certificate
• Experience with software development life cycle (SDLC)
• Knowledge of the Payment Card Industry (PCI) and experience in participating in 3rd party audits, including the PCI Report on Compliance
• Knowledge of SOX Controls

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available