Systems Engineer

World Wide Technology - Fort Meade, MD

Full-time - Mid Level

Fort Meade, MD

5,001-10,000 employees

Wholesale Trade Agents and Brokers

About the position

The Systems Engineer position at World Wide Technology (WWT) focuses on providing engineering support within a customer environment, specifically for the Government Services team. This role involves working with Azure Cloud environments, maintaining Windows and Linux servers, and ensuring the security and efficiency of mission-critical systems. The engineer will be responsible for automation, integration of services, and providing technical consultation to support complex IT systems.

Responsibilities

• Perform best practice engineering support for an Azure Cloud environment consisting of Windows and Linux servers
• Build, configure, patch and maintain Windows and Linux servers via IaC, Ansible Automation Platform, or other automation platforms
• Integrate services, such as PrinterLogic, distributed file services, and Ansible Automation Platform into the virtualized environment
• Perform application packaging, deployments, documentation, and release control utilizing Jira, GitLab, IaC, and Ansible Automation Platform
• Provide advice, technical consultation, and guidance for Tier 3 / Tier 4 support by analyzing and resolving problems and evaluating alternative means of satisfying user requirements
• Research, test, and deploy security patches and vulnerability remediation changes
• Provide support for the implementation, troubleshooting and maintenance of complex IT systems
• Perform automation tasks through scripting and testing
• Provide follow-up reports (technical findings, feedback, and resolution steps) for root causes analysis and process improvement initiatives
• Actively identify opportunities for improvement, including innovations aimed at improving the user experience, improving efficiencies, and lowering sustainment costs
• Enforce security best practices and guidelines, leveraging knowledge of security policies, network security, and data security

Requirements

• Bachelor s degree and 8-12 years of prior relevant experience or Master s degree with 6-10 years of prior relevant experience
• Ability to obtain and maintain DoD Secret clearance prior to start date with Leidos
• Experience building, configuring, patching and maintaining Windows and Linux servers
• Experience planning and executing the integration of services and appliances into Azure or other secure IaaS environments
• Thorough understanding and experience with Azure Cloud services
• Knowledge of basic networking and network protocols (e.g., TCP/IP, routing, firewalls, SSH, VPNs)
• Hands-on experience reviewing and analyzing system logs and events to resolve issues
• Experience developing and providing solutions to complex technical issues and problems that impact development, test and production environments
• Experience implementing and maintaining Entra ID and/or Microsoft Active Directory environments
• Experience documenting standard operating procedures or other documentation to assist operations teams or end users
• Experience developing and deploying Infrastructure as Code (IaC), utilizing continuous integration / continuous deployment (CI/CD) tools, and leveraging automation platforms such as Ansible or Azure Functions
• Understanding of Federal Government application, server, and network security requirements such as NIST, FedRAMP, and FISMA
• Ability to work effectively within a distributed technical team, aided by strong written and verbal communication skills
• Familiarity with the Atlassian suite, including Jira and Confluence
• Ability to obtain IAT Level II (or higher) Certification such as Security + or CISSP within 60 days after start date of assignment

Benefits

• Health, Dental, and Vision Care
• Onsite Health Centers
• Employee Assistance Program
• Wellness program
• Competitive pay
• Profit Sharing
• 401k Plan with Company Matching
• Life and Disability Insurance
• Tuition Reimbursement
• PTO & Holidays
• Parental Leave
• Sick Leave
• Military Leave
• Bereavement
• Nursing Mothers Benefits
• Voluntary Legal
• Pet Insurance
• Employee Discount Program