SYSTEMS ENGINEER

Lonza - Candia, NH

Full-time - Mid Level

Candia, NH

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Systems Engineer will support ongoing operations for the Cell & Gene Therapy business unit at Lonza by providing technical assistance related to computerized systems infrastructure for process automation and QC laboratory systems. This role involves ensuring that systems are designed and operating to meet production needs, while maintaining the integrity of site infrastructure and aligning with corporate standards and industry best practices.

Responsibilities

• Provide day-to-day Operations Technology (OT) and infrastructure support for various business areas including Quality Control, Manufacturing, Engineering, and Facilities.
• Contribute to designing, documenting, and implementing infrastructure to meet site needs.
• Maintain the integrity of site infrastructure through routine preventative maintenance, patching, updates, and upgrades.
• Monitor and troubleshoot daily system backups.
• Perform maintenance and repairs for operator workstations, label printers, and wireless devices.
• Proactively recognize potential issues and establish corrective actions.
• Assist with planning and execution of plant projects involving computerized infrastructure changes and process improvements.
• Investigate and troubleshoot technical problems of increasing complexity.
• Develop, test, and maintain disaster recovery procedures.
• Author commissioning protocols and own change requests.
• Assist the Quality department with deviation/root cause investigations.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or an applicable Engineering discipline.
• Significant experience in Information Technology in a high-availability production and laboratory environment.
• Familiarity with an event-based Manufacturing Execution System (MES), preferably Emerson's Syncade platform.
• Experience scripting in PowerShell, Python, and/or VB.
• Experience with programming languages such as VB Script, .Net, and SQL.
• Experience with databases like Oracle and SQL Server.
• Knowledge of virtualization platforms, preferably VMWARE.
• Understanding of network switching and monitoring utilities, preferably CISCO.

Nice-to-haves

• Biotech/pharma or regulated industry experience preferred.
• Exposure to OSI's PI platform is highly desired.
• Exposure to Infometric InfoBatch is highly desired.

Benefits

• Competitive salary
• Health insurance
• 401k plan
• Paid time off
• Professional development opportunities