Systems Support Technician

$40,000 - $47,000/Yr

Servicetec - Salt Lake City, UT

Part-time,Full-time - Entry Level

Salt Lake City, UT

Professional, Scientific, and Technical Services

About the position

The Systems Support Technician role at ServiceTec involves providing IT support at the Salt Lake City International Airport. This position is designed for individuals who enjoy problem-solving and working with technology in a dynamic environment. The technician will support passengers, guests, and employees, ensuring smooth operations within the airport community. The role requires both proactive and reactive support, with a focus on service delivery and technical training.

Responsibilities

• Provide IT support to passengers, guests, and employees at Salt Lake City International Airport.
• Troubleshoot and resolve technical issues in a timely manner.
• Work independently in a fast-paced environment, often requiring physical activity such as walking.
• Collaborate with an innovative team to enhance service delivery.
• Participate in technical training and skill development.

Requirements

• High school diploma or GED required.
• 2+ years of experience in customer service preferred.
• CompTIA A+ certification or relevant certifications preferred but not required.
• Knowledge of the IT industry is a plus.
• Ability to work independently and transport tools and equipment.

Nice-to-haves

• Experience in the travel or airline industry.
• Strong problem-solving skills.
• Excellent communication skills.

Benefits

• Technical training opportunities.
• Dynamic work environment with varied daily tasks.