T-Roc - Epping, NH

posted 2 months ago

Part-time - Entry Level
Epping, NH
51-100 employees
Professional, Scientific, and Technical Services

About the position

The Wireless Consultant position at T-ROC is a part-time retail sales role focused on providing exceptional customer service and sales support for T-Mobile products. The role emphasizes personal growth and development, with a structured training program designed to help associates become experts in their field within 90 days. The position offers opportunities for internal advancement and rewards performance through commission and hourly wages.

Responsibilities

  • Engage with customers to provide excellent service and support.
  • Complete all new hire training requirements.
  • Work flexible retail hours, including days, nights, and weekends.
  • Approach and greet the public to promote products and services.
  • Follow up with previous customers to ensure satisfaction and encourage repeat business.
  • Participate in continuous learning and training sessions to enhance skills.
  • Adhere to holiday blackout dates for scheduling.

Requirements

  • High school diploma or GED required.
  • Must be at least 18 years of age.
  • Prior experience in sales and customer service is preferred.
  • Ability to work flexible hours, including weekends and holidays.
  • Willingness to approach and greet customers.

Nice-to-haves

  • Experience in retail sales or customer service roles.
  • Strong communication and interpersonal skills.

Benefits

  • Paid training
  • Unlimited commission plus hourly wage
  • Daily pay option
  • Medical benefits
  • Paid time off programs
  • Phone service discounts
  • Discount programs
  • Career growth potential
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