T-Mobile US - El Paso, TX

posted 20 days ago

Part-time - Entry Level
El Paso, TX
Telecommunications

About the position

The Bilingual Retail Sales Representative at T-Mobile plays a crucial role in delivering exceptional customer service and sales support. This part-time position involves engaging with customers to understand their needs, providing knowledgeable recommendations on T-Mobile products and services, and fostering a positive shopping experience. The representative is expected to thrive in a fast-paced environment, demonstrating a self-motivated attitude and a commitment to achieving sales goals while building customer loyalty.

Responsibilities

  • Assisting and selling to customers while providing an exemplary customer experience.
  • Building genuine relationships with customers by assessing their needs and concerns.
  • Educating customers on T-Mobile products and services to facilitate sales.
  • Recommending the right mobile plans and technology to customers.
  • Performing opening and closing duties in the retail store.
  • Meeting and exceeding monthly revenue and profit targets.
  • Researching and memorizing T-Mobile's products and services lineup.
  • Maintaining store appearance and supporting team efforts.

Requirements

  • Customer service and/or sales experience preferred.
  • Experience in a retail environment is a plus.
  • Authorization to work in the United States.
  • Ability to pass a pre-employment background check.
  • High school diploma or GED and at least 18 years of age.

Nice-to-haves

  • Bilingual proficiency in English and Spanish.

Benefits

  • 401(k) Retirement Savings
  • No Cost Mental Health Program
  • Daily Pay
  • Discounted T-Mobile Cellular Service
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