iMobile - San Francisco, CA

posted 4 days ago

Full-time - Manager
San Francisco, CA
Telecommunications

About the position

We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!

Responsibilities

  • Must be up to date and knowledgeable on all services and products in the industry.
  • Provide an unparalleled customer experience to individuals visiting Arch Telecom, including greeting customers, answer phones, and assessing their needs.
  • Meet or exceed sales goals by executing new phone sales, upgrades and accessory bundling.
  • Explain wireless solutions to customers in simple, easy to understand terms.
  • Teach customers how to enjoy their new products through successful setup and activation.
  • Oversee sales performance of all locations within their District.
  • Support locations with all sales, service, and operational related issues.
  • Drive sales performance through on-going coaching, training, and development.
  • Stay up to date on all industry information and technology.
  • Communicate changes to their teams.
  • Maintain and enforce all visual, housekeeping, and appearance standards.
  • Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention.
  • Conduct reviews, meetings, and trainings with all wireless sales professionals and management teams.
  • Actively recruit and interview potential talent.
  • Train, motivate, and inspire a team to achieve maximum results.

Requirements

  • Previous multi-unit, wireless sales management experience required.
  • College Degree Preferred, High School Diploma, or GED required.
  • Successful completion of background and drug screening.
  • Reliable transportation.

Benefits

  • ESOP [Employee Stock Ownership Plan]- Our retirement plan designed to provide employees with an ownership interest in the company.
  • Full Medical, Dental, and Vision Benefits.
  • Discounted cell phone services for you + family.
  • Tuition Reimbursement.
  • Annual President's Club trip celebrating our top performers.
  • Constant development and growth opportunities.
  • Compensation commensurate with experience and signing bonus.
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