T-Mobile US - Boynton Beach, FL

posted 3 days ago

Part-time,Full-time - Entry Level
Boynton Beach, FL
251-500 employees
Telecommunications

About the position

The T-Mobile Retail Sales Associate position at Arch Telecom involves providing exceptional customer service and sales support in a fast-paced retail environment. Associates will learn to effectively engage with customers, utilize digital tools, and build relationships with both customers and T-Mobile employees. The role emphasizes a commitment to customer satisfaction and achieving sales goals while fostering a culture of care and excellence.

Responsibilities

  • Provide best-in-class customer service and build customer loyalty.
  • Approach service and sales needs with patience, honesty, and empathy.
  • Become proficient in digital tools to enhance customer interactions.
  • Complete training on T-Mobile in-store experience and processes.
  • Build relationships with T-Mobile employees across channels.
  • Engage with the T-Mobile brand through social media and community events.

Requirements

  • Be at least 18 years of age.
  • High school diploma or GED required.
  • 6 months of customer service and/or sales experience, preferably in a retail environment.
  • Ability to stand for long periods of time.
  • Ability to lift objects weighing up to 25 lbs.
  • Reliable transportation.
  • Availability for Full Time (40 hours) or Part Time (20+ hours).

Nice-to-haves

  • Multilingual skills are a plus.

Benefits

  • Dental insurance
  • Employee stock ownership plan
  • Retirement plan
  • Vision insurance
  • Health benefits for full-time employees
  • Discounted T-Mobile wireless plan
  • Monthly sales incentive programs, contests, rewards and more.
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