T-Mobile Retail Sales Associate EL CERRITO | San Pablo Ave
$33,280 - $37,440/Yr
T-Mobile US - El Cerrito, CA
posted about 2 months ago
Part-time,Full-time - Entry Level
El Cerrito, CA
251-500 employees
Telecommunications
About the position
The T-Mobile Retail Sales Associate position at Arch Telecom involves providing exceptional customer service and sales support in a fast-paced retail environment. Associates will learn to effectively engage with customers, utilize digital tools, and build relationships to enhance the customer experience while achieving sales goals. This role is ideal for individuals who are eager to learn, have a competitive drive, and are committed to delivering high-quality service.
Responsibilities
- Provide best-in-class customer service and build customer loyalty.
- Approach service and sales needs with patience, honesty, and empathy.
- Become proficient in digital tools to enhance customer interactions.
- Complete training on T-Mobile in-store experience and processes.
- Build relationships with T-Mobile employees across channels.
- Engage with the T-Mobile brand through social media and community events.
Requirements
- Be at least 18 years of age.
- High school diploma or GED required.
- 6 months of customer service and/or sales experience, preferably in a retail environment.
- Ability to stand for long periods of time.
- Ability to lift objects weighing up to 25 lbs.
- Reliable transportation.
- Availability for Full Time (40 hours) or Part Time (20+ hours).
Nice-to-haves
- Multilingual skills are a plus.
Benefits
- Dental insurance
- Employee stock ownership plan
- Retirement plan
- Tuition reimbursement
- Vision insurance
