T-Mobile Retail Sales Associate FLAGSHIP Location WAIANAE | Farrington Highway

$29,120 - $62,400/Yr

T-Mobile US - Waianae, HI

Part-time,Full-time - Entry Level

Waianae, HI

251-500 employees

Telecommunications

About the position

The T-Mobile Retail Sales Associate position at Arch Telecom involves providing exceptional customer service and sales support in a high-volume flagship store. Associates will engage with customers, learn about T-Mobile products, and build relationships to enhance customer loyalty. The role requires proficiency in digital tools and a commitment to delivering a best-in-class customer experience.

Responsibilities

• Provide excellent customer service and support sales needs with patience and empathy.
• Become proficient in T-Mobile's in-store experience and digital tools.
• Complete training on new skills, processes, and knowledge of systems.
• Build relationships with T-Mobile employees and engage with the brand through social media and events.
• Balance customer experience with performance goals.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• 6 months of customer service and/or sales experience, preferably in a retail environment.
• Ability to stand for long periods and lift objects weighing up to 25 lbs.
• Reliable transportation.
• Availability for full-time (40 hours) or part-time (20+ hours) work.

Nice-to-haves

• Multilingual skills are a plus.

Benefits

• Dental insurance
• Employee stock ownership plan
• Retirement plan
• Tuition reimbursement
• Vision insurance