T-Mobile US - Lenoir City, TN

posted 18 days ago

Part-time - Entry Level
Lenoir City, TN
11-50 employees
Telecommunications

About the position

As a Retail Mobile Sales Associate with Verge Mobile, you will connect with customers and deliver exceptional service by selling T-Mobile products and services. This role focuses on making personal connections, understanding customer needs, guiding purchase decisions, and problem-solving. The position offers opportunities for career development and financial growth in a supportive team environment.

Responsibilities

  • Connect with customers and deliver exceptional customer service by selling T-Mobile products and services.
  • Complete new employee training successfully.
  • Seek out information between customers to learn about innovations in wireless and technology.
  • Provide hands-on demonstrations of the latest technology in-store.
  • Guide customers through their purchasing experience with thoughtful questions and informative answers.
  • Balance customer service experience with performance goals.
  • Perform other related duties as assigned.

Requirements

  • High School Diploma or GED required.
  • Previous experience in restaurant, hospitality, retail sales, or customer service industry preferred.
  • Basic math skills.
  • Track record of achieving sales quotas/goals.
  • Excellent communication skills.
  • Ability to stand for long periods of time.
  • Must be flexible to work various shifts, including evenings, weekends, and holidays.
  • Legally authorized to work in the United States.

Nice-to-haves

  • Knowledge of wireless industry standards and technology is preferred.
  • Previous wireless retail sales experience is preferred.

Benefits

  • Paid training
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Competitive hourly rate plus monthly commissions
  • Early access to pay and commissions
  • Career development and growth opportunities
  • Personal Time Off
  • Discounts on T-Mobile products and services
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