T-Mobile Retail Sales Associate MEDIA | W Baltimore Pike. Avg all in $30

$20,800 - $62,400/Yr

T-Mobile US - Media, PA

Part-time,Full-time - Entry Level

Media, PA

251-500 employees

Telecommunications

About the position

The T-Mobile Retail Sales Associate role at Arch Telecom involves providing exceptional customer service and sales support in a fast-paced retail environment. Associates will learn to effectively engage with customers, utilize digital tools, and build relationships with both customers and T-Mobile employees. The position offers opportunities for career growth and advancement while promoting a culture of care and excellence.

Responsibilities

• Learn and build proficiency in customer service and sales.
• Provide a best-in-class customer experience and build customer loyalty.
• Approach service and sales needs with patience, honesty, and empathy.
• Complete training on T-Mobile in-store experience and new skills.
• Build relationships with T-Mobile employees across channels.
• Engage with fellow Archers and the T-Mobile brand through social media and neighborhood events.

Requirements

• Be at least 18 years of age.
• High school degree or GED.
• 6 months of customer service and/or sales experience, preferably in a retail environment.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25lbs.
• Reliable transportation.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Nice-to-haves

• Multi-lingual skills are a plus.

Benefits

• Employee Stock Ownership Program (ESOP) retirement plan.
• Competitive hourly pay with aggressive commission structure.
• Uncapped earning potential.
• Career growth and advancement opportunities.
• Health, Vision, and Dental Benefits for Full Time Employees.
• Discounted T-Mobile wireless plan.
• Monthly sales incentive programs, contests, rewards and more.