T-Mobile Retail Sales Associate SARASOTA | S Tamiami Trail. Avg all in $60

$27,040 - $62,400/Yr

T-Mobile US - Sarasota, FL

Part-time,Full-time - Entry Level

Sarasota, FL

251-500 employees

Telecommunications

About the position

The T-Mobile Retail Sales Associate position at Arch Telecom involves providing exceptional customer service and sales support in a fast-paced retail environment. Associates will learn to effectively engage with customers, utilize digital tools for enhancing interactions, and build relationships with both customers and T-Mobile employees. The role emphasizes a commitment to customer satisfaction and loyalty while achieving sales performance goals.

Responsibilities

• Provide best-in-class customer service and build customer loyalty.
• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient in digital tools to enhance customer interactions.
• Complete training on T-Mobile in-store experience and processes.
• Build relationships with T-Mobile employees across channels.
• Engage with the T-Mobile brand through social media and community events.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• 6 months of customer service and/or sales experience, preferably in a retail environment.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.
• Reliable transportation.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Nice-to-haves

• Bilingual preferred but not required.
• Experience in a fast-paced sales environment.

Benefits

• Dental insurance
• Employee stock ownership plan
• Retirement plan
• Vision insurance
• Health benefits for full-time employees
• Discounted T-Mobile wireless plan
• Monthly sales incentive programs, contests, rewards and more.