T-Mobile US - Orange, TX

posted 20 days ago

Part-time - Entry Level
Orange, TX
Telecommunications

About the position

As a Retail Mobile Sales Associate with Verge Mobile, you will connect with customers and deliver exceptional service by selling T-Mobile products and services. This role focuses on making personal connections, understanding customer needs, guiding purchase decisions, and problem-solving to enhance customer satisfaction. The position offers opportunities for professional growth and financial earnings through commissions and bonuses.

Responsibilities

  • Connect with customers and deliver exceptional customer service by selling T-Mobile products and services.
  • Make personal connections and explore customer needs to guide their purchase decisions.
  • Problem-solve customer issues and stay connected with them for ongoing support.
  • Complete new employee training successfully and build skills for advancement.
  • Provide hands-on demonstrations of the latest technology in-store.
  • Approach service and sales needs with care, patience, honesty, and empathy.
  • Balance customer service experience with performance goals.
  • Perform other related duties as assigned.

Requirements

  • High School Diploma or GED required.
  • Previous experience in restaurant, hospitality, retail sales, or customer service industry preferred, especially in wireless retail sales.
  • Basic math skills and a track record of achieving sales quotas/goals.
  • Excellent communication skills and the ability to build trusting relationships.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Ability to stand for long periods of time.
  • Knowledge of wireless industry standards and technology preferred.
  • Exhibit a positive, supportive, and cooperative attitude.
  • Must be at least 18 years of age and legally authorized to work in the United States.

Nice-to-haves

  • Bilingual (Spanish) preferred.
  • Experience in wireless sales is a plus.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid training
  • Vision insurance
  • Competitive hourly rate plus monthly commissions
  • Early access to pay and commissions based on work hours
  • Career development and growth opportunities
  • Personal Time Off
  • Medical, Dental, Vision and other Insurance options
  • Monthly and annual recognition contests and trips
  • Discounts on T-Mobile products and wireless phone service
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