T-Mobile Retail Sales Associate - Vista, California

$33,280 - $33,280/Yr

T-Mobile US - Vista, CA

Part-time - Entry Level

Vista, CA

Telecommunications

About the position

As a Retail Mobile Sales Associate with Verge Mobile, you will connect with customers and deliver exceptional service by selling T-Mobile products and services. This role focuses on making personal connections, understanding customer needs, guiding purchase decisions, and problem-solving to enhance customer satisfaction. The position offers opportunities for professional growth and financial earnings through commissions and bonuses.

Responsibilities

• Connect with customers and deliver exceptional customer service by selling T-Mobile products and services.
• Make personal connections and explore customer needs to guide their purchase decisions.
• Problem-solve customer issues and stay connected with them for ongoing support.
• Complete new employee training successfully and build skills for advancement.
• Provide hands-on demonstrations of the latest technology in-store.
• Approach service and sales needs with care, patience, honesty, and empathy.
• Balance customer service experience with performance goals.
• Perform other related duties as assigned.

Requirements

• High School Diploma/GED required.
• Previous experience in restaurant, hospitality, retail sales, or customer service industry (wireless retail sales preferred).
• Basic math skills.
• Track record of achieving sales quotas/goals.
• Excellent communication skills for building trusting relationships.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• Ability to stand for long periods of time.
• Knowledge of wireless industry standards and technology preferred.
• Positive, supportive, and cooperative attitude.
• Ability to balance customer needs and performance goals.
• At least 18 years of age.
• Pass a pre-employment background check.

Nice-to-haves

• Experience in wireless sales is preferred.
• Knowledge of the latest technology and innovations in wireless.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid training
• Vision insurance
• Competitive hourly rate plus monthly commissions
• Early access to pay and commissions based on work hours
• Career development and growth opportunities
• Personal Time Off
• Medical, Dental, Vision and other Insurance options
• Monthly and annual recognition contests and trips
• Discounts on T-Mobile products and wireless phone service