T-Mobile - Retail Sales Representative - El Rio

$29,848 - $77,563/Yr

T-Mobile US - Tucson, AZ

Full-time - Entry Level

Tucson, AZ

101-250 employees

Telecommunications

About the position

The Retail Sales Representative at T-Mobile is responsible for providing exceptional customer service and driving sales through effective communication and relationship-building. This role involves assisting customers with their needs, recommending products and plans, and ensuring a positive shopping experience. The representative will also be expected to meet sales targets and maintain the store's appearance.

Responsibilities

• Assist and sell to customers, providing an excellent experience that builds loyalty.
• Approach customers confidently, understand their needs, and build genuine relationships.
• Answer questions, educate customers, and offer solutions that lead to potential sales.
• Recommend the right plans and products, ensuring a smooth onboarding process.
• Approach service and sales needs with composure, integrity, and compassion.
• Stay up to date with training to become an expert in operations, customer service, and sales.
• Perform all required opening and closing duties.
• Meet and exceed monthly revenue and profit targets.
• Keep the store looking its best for our customers.

Requirements

• Experience in customer service or sales preferred.
• High school diploma or GED required.
• Must be at least 18 years old.
• Excellent communication skills.
• Ability to perform in a fast-paced environment.
• Flexibility to work various shifts including weekends.
• Capable of standing for extended periods of time.

Nice-to-haves

• Retail experience is a plus!

Benefits

• 401(k) Savings
• Health insurance
• Paid training
• No Cost Mental Health Support
• Daily Pay
• Discounted T-Mobile cellular service
• Monthly commission and bonuses